Reference

Your Data Stays Yours to Control

Fund an account with bKash, Nagad or Rocket and the only records we keep are the ones a cashier trail and a security check genuinely need. This page spells out what we collect, why, and how you get it corrected or removed.

Wallet references kept, PIN never seenCookie choices you switchAsk us to remove your recordsCricket market history on your account

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DATA HANDLING

How We Handle Your Records

Everything we hold sits behind an encrypted connection, and your wallet PIN is never part of what we store — bKash, Nagad and Rocket handle that step on their own side. Two-factor login is available from your account settings; switch it on and a new device needs a code before it reaches the lobby. Retention follows the purpose behind the record, not a blanket rule. Transaction references stay while the account is open and for the period your local law sets afterwards. Cookie and marketing preferences you change whenever you want.

Account Security

Switch on two-factor login and a code goes to your mobile before any new device reaches the lobby. If a login looks unfamiliar, end the session from settings and message us.

Cookie Control

Session, preference and analytics cookies each do a different job. You can block the last two in your browser without breaking sign-in; only the session cookie is needed to stay logged in.

How Long We Keep Records

Transaction references stay as long as your account is open, then for the period your local law sets. Ask us and we will tell you which category your own record falls into.

Changes and Corrections

Your mobile number, email and address are editable from your profile. Anything already tied to a completed payment is corrected by a written request that our team attaches to the original reference.

Which Details We Collect and Why

sha777 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account takes a name, a mobile number and an email you actually check. From there, every deposit you send through bKash, Nagad or Rocket arrives with a transaction reference, and that reference is what we store — your wallet PIN never reaches us. We

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also keep a record of the games and cricket markets you open, because a bet history has to match what you see on your own screen if a dispute ever comes up. Device details are gathered quietly in the background: IP address, browser, operating system and
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the times you sign in. That log is how we spot a login from a device you have never used and ask for a fresh OTP before anything moves. Cookies do a smaller job. A session cookie keeps you signed in; a preference cookie remembers your
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language and view. Clear them from your browser whenever you like, though you will sign in again afterwards. Anything beyond that — a photo ID, an address document — is requested only where your local law and eligible regions require it before a withdrawal. That requirement
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differs by jurisdiction, so treat the list above as the baseline and the verification step as the part that adapts to where you are.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACHING OUR DESK

Where to Ask About Your Data

Send a data question from the email address registered on your account — that match is how we confirm it is really you before anyone touches a record. Chat inside your signed-in session works for anything urgent, and it keeps the thread tied to your account wallet. If the request is a correction or a deletion, say so in the first line; those go to the team that handles account records rather than sitting in the general queue.

Team online

Registered Email

Write from the email on your account and we can match the request without extra checks. Questions about bKash, Nagad or Rocket records move quicker once we can see the reference.

In-Account Chat

Chat opens inside your signed-in session, so the agent already sees which account is asking. Use it for an OTP that never arrived, a login you do not recognise, or a correction to your mobile number.

Written Request

For a deletion or a copy of your records, put the request through the contact form and name the account clearly. We reply to the registered email after the identity check clears.

Questions About Your Account Data

These are the questions our desk fields about account records. If yours is not here, send it from your registered email — a specific answer beats a guess. Requests about a wallet reference always move faster when you paste the bKash, Nagad or Rocket transaction ID into the first message.

A name, mobile number and email, plus the transaction reference from each bKash, Nagad or Rocket deposit. Device logs and your game or cricket market history build up as you use the account.

No. That PIN is entered inside the wallet app and never reaches our systems. We receive only the confirmation and reference number the wallet sends back after a transfer goes through.

Yes, by written request from your registered email. We close the account and remove what we can, though payment records that local law requires us to hold stay on file for that set period.

Block or clear them in your browser settings. The session cookie has to stay for sign-in to work; preference and analytics cookies can go without affecting deposits or the lobby.

Message the desk from your registered email or open chat while signed in. A name or address correction needs a document, and our team attaches it to the existing account record.

When it does, the revised text appears on this page and we flag the change inside your account. Keep using the site after a revision and the new wording covers you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Your Data Stays Yours to Control

How We Handle Your Records

Account Security

Cookie Control

How Long We Keep Records

Changes and Corrections

Where to Ask About Your Data

Registered Email

In-Account Chat

Written Request

Questions About Your Account Data

01 What data does sha777 collect when I open an account?

02 Do you see my bKash or Nagad PIN?

03 Can I ask for my account data to be deleted?

04 How do I stop cookies on this site?

05 Who do I contact if my details are wrong?

06 Does this policy change over time?

Privacy Policy

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